Thank you for visiting the Parkola website at Parkola.com (the "Site"). Your use of the information, materials, text, images and other content on the Site is subject to the terms and conditions below, which we may revise from time to time without notice. Please read these terms and conditions carefully. BY ACCESSING THE SITE, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE GENERAL WEBSITE TERMS AND CONDITIONS (THESE "TERMS AND CONDITIONS").

Unless expressly stated otherwise, the service provided by Parkola (the "Services") is limited to: informing users of the location, potential availability of parking spots and facilitating Reservations Any fees and/or consideration paid to Parkola is paid to Parkola in connection with these Services unless otherwise indicated. On occasion Services are provided by third-parties who are neither our agents nor acting on our behalf, and we have no responsibility whatsoever regarding the safety of persons or property in the parking spots found through use of the Site. We also do not guarantee the availability of a specific parking spot in the location you selected or the suitability of said parking spot.

Parkola facilitates the reservation of parking spots ("Reservations") between those in need of parking (the "Licensees") and both Parkola and owners of independently owned and operated parking spots (the "Licensors") (collectively referred to herein as "you" or "users"). While Parkola makes every effort to provide accurate information regarding the parking spots listed on the Site, the decision to use the information provided on the Site about specific parking spots is yours alone and you assume the risk that the information provided is not accurate. With regards to third-parties, Parkola does not set the parking prices, operate the parking spots, determine parking availability or charge you for any parking fees, taxes or services provided. Parkola is not responsible for any consequences arising from not being able to park, delays associated with parking, road closures or changing traffic conditions. In all cases the parking arrangement will be governed by the agreement made between the Licensor and the Licensee as posted at the parking spot location or provided to the Licensee by the Licensor. By using our service, Licensors may represent and warrant to us that they have full authority to lease the parking spot they propose to license and that nothing in the Licensor's lease, deed, home owner's insurance or condo association covenants prohibits the Licensor from licensing their parking space. We are not responsible if any such representation or warranty is inaccurate or incomplete.

In order to access certain areas of the Site, you will create a user account and login (a "User Account"). You may never use another party's User Account without such party's express written authorization. You agree that all information which you provide through the Site in connection with creating your User Account or otherwise is current, accurate and complete. You are solely responsible for all activity that occurs with respect to your User Account. You are solely responsible for maintaining the confidentiality of your User Account and keeping the username and password to your User Account secure. You agree to notify us immediately of any security breach or unauthorized use of your User Account. We will not be liable for any costs, losses, claims or damages that you or any third party incur which are directly or indirectly caused by any unauthorized use of your User Account.

The text, images, data, illustrations, files, audio and video clips, designs, documents, and other materials and content (collectively, the "Content") on the Site is our property and may be protected by copyright and other restrictions. Copyrights and other proprietary rights in the Content may also be owned by parties other than us. You may not copy, modify, distribute or otherwise use any of the Content, except for your personal and non-commercial use. Please note that we may withdraw any Content from the Site at any time in our sole discretion.

By downloading, printing, or otherwise using any of the Content, you agree that you will (i) restrict your use of such Content to personal and non-commercial use, (ii) comply with all of these Terms and Conditions, and (iii) not violate the our rights or the rights of any other person or entity. We do not warrant that use of any of the Content will not infringe the rights of third parties.

Unauthorized commercial publication or exploitation of text, images, documents, materials or any other Content is prohibited without our express written consent. If you wish to use any of the Content for commercial use, publication, or any purpose other than personal use, you must obtain our written permission prior to such use. We may, in our sole discretion, grant permission for such use on a case-by-case basis and we may charge a usage fee for such use. Without limitation of the foregoing, you agree that you may not sell, convey, license, sublicense, or resell or attempt any of the foregoing in connection with a Reservation or the underlying parking spot therefore.

When a Reservation is submitted online, the quoted rate is fixed. For this reason, the Reservation rate may not be combined with any additional coupons, special offers or other promotion when exiting the parking lot. Special discounts do not apply. Licensees agree to abide by the terms and conditions of the purchase imposed by any Licensor with whom a Reservation is made, including, without limitation, payment of all amounts when due and compliance with all rules and restrictions imposed by that Licensor. You are responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the Site. Parkola is not responsible in any way for the accuracy or suitability of any payment to any entity on your behalf, including, without limitation, taxes.

You agree to pay to Parkola any fees for the services you purchase or use (including any overage fees), in accordance with the pricing and payment terms presented to you for that service. Where applicable, you will be billed using the billing method you select through your account management page. Fees paid by you are non-refundable, except as provided in these Terms and Conditions or when required by law. In the event that any of our services are billed on a subscription basis (we call these "Subscriptions"), you will be billed in advance on a recurring, periodic basis (each period is called a "billing cycle"). Billing cycles are typically monthly or annual, depending on what subscription plan you select when purchasing a Subscription. Your Subscription will automatically renew at the end of each billing cycle unless you cancel auto-renewal through your online account management page, or by contacting our customer support team. You may cancel auto-renewal on your Subscription at any time, in which case your Subscription will continue until the end of that billing cycle before terminating. You may cancel auto-renewal on your Subscription immediately after the Subscription starts if you do not want it to renew. Parkola may change the fees charged for the services at any time, provided that, for services billed on a subscription basis, the change will become effective only at the end of the then-current billing cycle of your Subscription. Parkola will provide you with reasonable prior written notice of any change in fees to give you an opportunity to cancel your Subscription before the change becomes effective.

Unless otherwise stated, you are responsible for any taxes (other than Parkola's income tax) or duties associated with the sale of the services and Reservations. If Parkola is obliged to collect or pay Taxes, the Taxes will be invoiced to you.

Any reservation is partially refundable up to 1 hour before the start of that reservation unless specifically noted otherwise. You can cancel your reservation at any time 1 hour before the start of your reservation, no refunds for other cases, same applies for modifications. Cancellation penalty of 1.75% for Mada cards and 2.4%+1 SAR for all other cards will be withheld from refund. If you are unable to park due to the lack of parking spaces or false information provided by a garage, it will be the responsibility of the garage operator to refund you for your reservation. Refunds will be done only through the Original Mode of Payment.

Parkola reserves the right to deactivate any promo code for any reason, including suspicion of fraud, or abuse of promotional credit. If a user has already entered the promo code into his/her account, the code will be awarded. If a customer has yet to enter the code, credit may not be awarded for promo codes that have been deactivated. If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name, email address and other information. We will automatically send your friend a one-time email inviting him or her to visit the Site. We store this information for the purpose of sending this email and tracking the success of our referral program. Your friend may contact us to request that we remove this information from our database. A credit limit for referring friends to Parkola may be applied. Once the limit has been reached, your account will no longer receive credit for each referral. Furthermore, if you commit promo code fraud, this will be considered non-payment and subject to ticketing or towing.

Names, titles, trademarks, service marks, and logos (collectively, the "Trademarks") displayed on the Site are our registered and/or unregistered common law trademarks or those of third parties. Nothing contained in the Site should be construed as granting, by implication or otherwise, any license or right to use any Trademark displayed on the Site without our express written permission or that of the appropriate third party that owns the Trademark. Except as permitted by these Terms and Conditions, any unauthorized use of the Trademarks is prohibited.

The Site may contain links to third party Apps. The linked Apps are not under our control and we are not responsible for the contents of any linked Website. These links are provided as a convenience only and shall not be construed as our endorsement of, sponsorship of, or affiliation with a linked Website. the Site may also contain links to the e-mail addresses of various employees for purposes of feedback and communication regarding the Site and our products and services. By clicking on a link to an employee's e-mail address, you leave the Site and enter into a restricted access area which these terms and conditions do not govern. We assume no responsibility or liability with respect to your entering such restricted access areas.

Links to our Site are prohibited unless you obtain our prior written consent. If you arrive at the Site from a third party link or as a result of any of the prohibited solicitations described in this paragraph below, please note that such link to or solicitation for the Site does not imply a relationship with, or endorsement of, the third party website or its content, purpose, policies or practices. You will not engage in solicitation activities on our behalf that refer potential customers to us including, but not limited to: distributing flyers, coupons and other printed promotional materials, or electronic equivalents; verbal solicitation (e.g., in-person referrals); initiating telephone calls, and sending e-mails.

You agree not to use or launch any automated system, including without limitation, "robots," "spiders," or "offline readers," that accesses the Site in a manner that sends more request messages to the Site's servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser. Notwithstanding the foregoing, we grant the operators of public search engines permission to use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. We reserve the right to revoke these exceptions either generally or in specific cases. You agree not to collect or harvest any personally identifiable information, including account names, from the Site, nor to use the communication systems provided by the Site, for any commercial solicitation purposes. You agree not to circumvent, disable or otherwise interfere with security-related features of the Site or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Site or the Content.

We may automatically gather and store the certain information about your visit so that we can monitor the use of the Site in order to make improvements and better serve visitors. Other than to contact you with follow up information or in order to provide products and services or information regarding our products and services (such as newsletters) to you, this following information may be collected and stored:

• email address, phone number, physical contact information, license plate information, make/model/year of your vehicle and (depending on the service used);
• User Account information, such as user login and password information;
• the location and IP address from which you access the Site;
• the name of the domain from which you access the internet;
• the type of device, browser and operating system used to access the Site;
• the date and time you access the Site, duration and stop time of such access;
• the information about any person or entity from whom you were referred;
• the pages, files, documents and links that you visit; and
• the internet address of the Site from which you linked to the Site.

We may also collect cookies, which are small pieces of information sent to your browser by a website that you visit. We may use cookies to compile and provide aggregate statistics about the Site's visitors, traffic patterns, and related information to third parties, but such information will not identify you personally. Cookies may help us adjust the content of the Site and provide better service to visitors. You may set your browser to refuse cookies from any website that you visit. If you refuse cookies, you may still gain access to most of the Site, but you may not be able to conduct certain types of transactions. the Site may contain electronic images known as web beacons (sometimes called single-pixel gifs) that may be used to assist in delivering cookies on the Site and allow us to count users who have viAppd the Site. We may include web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.

At times, in order to provide products and services or market to customers, we may make certain personal information available to strategic partners with whom we work. We may share personal information with parties who provide services such as information processing, extending credit, fulfilling customer orders, delivering products, managing and enhancing customer data, providing customer service, assessing interest in our products and services, and conducting customer research or satisfaction surveys. Except as required pursuant to law, legal process, litigation, or requests from public and governmental authorities, we only share personal information to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes. In the event of a reorganization, merger, or sale, we may transfer any and all personal information we collect to the relevant third party. As part of the services we provide, we give certain information to Licensors in order for such Licensors to provide their services in connection with facilitating Reservations.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of The Kingdom of Saudi Arabia(KSA). We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Parkola or our users; or (d) protect our property rights.

You agree that any information you provide through the Site will be truthful, accurate and complete. All information that you submit to us through the Site shall be deemed and remain our property and we may use, for any purpose, any ideas, concepts, know-how or techniques contained in such information. We have no obligations regarding such information or otherwise specifically agreed to in a separate writing or required by law. You acknowledge and agree that you will not provide any information or material to us or the Site that is defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates the proprietary material of another person or entity.

We may, from time to time, send you e-mail about your User Account, orders or pricing changes. We may also send you e-mail with general information or special offers about products and services that may be of interest to you. In most cases, we will give you an opportunity to accept or decline the receipt of promotional e-mail.

We reserve the right to suspend or terminate your use of the Parkola services and your User Account in the event you violate any provision of these Terms and Conditions or if you use Parkola services in a fraudulent manner.

From time to time, the Site may be inaccessible or inoperable for any reason, including equipment malfunctions, Site updates, maintenance and repairs and causes beyond our control or those that are not reasonably foreseeable. We make no guarantees with respect to the availability or uptime of the Site, the Content or access to Reservations. We may conduct maintenance on any of the foregoing at any time with or without notice to you.

Transmissions over the Internet are never 100% secure or error-free. We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration and destruction. Parkola may use certain trusted third parties to help us provide, improve, protect, and promote our services. These third parties will access your information only to perform tasks on our behalf and in compliance with these Terms and Conditions.

The bank details used (card number, expiry date, security number) in Parkola.com are securely managed by a banking service provider, which holds PCI-DSS certification (Payment Card Industry Data Security Standard).

In the event of loss or theft of the User's access device, Parkola advises the User to update the information of its account, in order to minimize any risk of fraudulent use.

Unless expressly stated otherwise, the service provided by Parkola (the "Services") is limited to: informing users of the location, potential availability of parking spots and facilitating Reservations Any fees and/or consideration paid to Parkola is paid to Parkola in connection with these Services unless otherwise indicated. On occasion Services are provided by third-parties who are neither our agents nor acting on our behalf, and we have no responsibility whatsoever regarding the safety of persons or property in the parking spots found through use of the Site. We also do not guarantee the availability of a specific parking spot in the location you selected or the suitability of said parking spot.

THE INFORMATION AND DESCRIPTIONS CONTAINED ON THE SITE ARE NOT INTENDED TO BE COMPLETE DESCRIPTIONS OF ALL TERMS, EXCLUSIONS AND CONDITIONS APPLICABLE TO EVERY PRODUCT OR SERVICE PARKOLA OFFERS, BUT ARE PROVIDED FOR GENERAL INFORMATIONAL PURPOSES. PARKOLA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE CONTENT ON THE SITE IS SUITABLE FOR YOUR NEEDS, IS COMPLETE, TIMELY OR RELIABLE. ALL TEXT, IMAGES AND OTHER CONTENT ON THE SITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, AND/OR NON-INFRINGEMENT. PARKOLA DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR FREE OF ERRORS, VIRUSES OR OTHER HARMFUL CODE, OR THAT ANY ERRORS OR DEFECTS WILL BE CORRECTED.

PARKOLA ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR (I) ANY ERRORS OR OMISSIONS IN THE CONTENT ON THE SITE, (II) DAMAGE TO OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR USE OF THE SITE OR YOUR DOWNLOADING OF ANY TEXT, IMAGES OR OTHER CONTENT FROM THE SITE, OR (III) ANY DAMAGE ARISING IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, OR LINE OR SYSTEM FAILURE.

PARKOLA, ITS AFFILIATES, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS AND REPRESENTATIVES WILL HAVE NO LIABILITY FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, CONSEQUENTIAL, COMPENSATORY, SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES (EVEN IF PARKOLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF OR RELATING TO THE USE OF, RELIANCE ON OR INABILITY TO USE THE SITE OR THE CONTENT OR SERVICES PROVIDED ON OR RECEIVED FROM THE SITE. PLEASE NOTE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

You agree to indemnify and hold us, our managers, members, officers, employees, agents and representatives harmless from any loss, liability, claim or demand, including reasonable attorneys' fees and costs, due to or arising out of (i) your use of the Site; (ii) your breach of these Terms and Conditions; or (iii) your violation of any third party right.

You release us and our manager(s), officers, member(s), employees, agents, representatives and licensors from any and all claims, demands, losses and damages of every kind and nature, whether known or unknown, arising out of or in any way relating to the Site, your use of the Site, other users' use of the Site and any dispute or defense you have or claim to have against us or one or more users of the Site.

We specifically reserve all rights that we do not expressly grant in these Terms and Conditions. Nothing on the Site or in these Terms and Conditions grants any right or license to use any property of any third party.

If you wish to contact us regarding (i) information on our products and services, (ii) permission to reproduce or use any Content on the Site, or (iii) any other reason, please contact: